Frequently Asked Questions

Q: How can customers and partners try the solution?
A: Customers interested in protecting their environments with the new managed DR service solution should reach out to their Microsoft Azure sales representative.

Q: What versions of VMware vSphere does JetStream DR support?
A: JetStream DR can protect environments running VMware vSphere 6.5 and 6.7. Within AVS, VMs currently run vSphere 6.7. Support for vSphere 7.0 is planned for 2021.

Q: What datastore types can JetStream DR protect?
A: JetStream DR can protect VMs running on any VMware-compatible datastore type, including SAN, NAS, Virtual Volumes (VVOLs), Virtual SAN (vSAN) and third-party HCI platforms including Nutanix, Cisco HyperFlex, etc.

Q: Does JetStream DR for AVA require Azure Blob Storage?
A: When used with AVS, Azure Blob Storage is the logical choice for storing VMs and data.

Q: Does the AVS-JetStream combination require that a customer have a cluster continuously provisioned in AVS, or can the recovery systems be provisioned at the time that failover is initiated?
A: To facilitate cluster configuration and minimize the Recovery Time Objective (RTO), customers are advised to provision a minimal “pilot light” cluster in AVS. Nodes can be added to the cluster during failover as needed.

Q: What do I need to use JetStream DR for AVS?
A: To use JetStream DR for AVS, you will need:

An Azure Blob Storage account (data is replicated from your protected VMs into Azure Blob Storage)

A “pilot light” vSphere cluster in AVS (VMs will fail over to this cluster in the event of an incident, and nodes can be added)

A secure, robust network connection between the protected VMware environment and Blob Storage (ExpressRoute or P2P VPN)

Q: How do I get started?
If protecting VMs running in your data center (outside AVS) you will follow these steps to get started:

Deploy a JetStream management server OVA file and register it with vCenter

Configure object storage (Azure Blob storage)

Create a DR Virtual Appliance and configure the DR Store

Install the IO Filter VIB on the cluster

Create a Protected Domain and protect VMs

If protecting VMs running in AVS you will follow these steps to get started:

Deploy a JetStream management server OVA file and register it with vCenter

Configure object storage (Azure Blob storage)

Create a DR Virtual Appliance and configure the DR Store

Install the IO Filter VIB on the cluster

Create a Protected Domain and protect VMs

Q: How will I be charged?
A: Charges for JetStream DR for AVS are assessed by the number of VMs being protected per day. Your first 30 days of usage will not be charged.

Q: How will I be billed?
A: Billing occurs on a monthly basis and will be charged to your Azure account at the end of each calendar month.

.